INTRODUCTION

Fight Forward CIC is a not-for-profit organisation that uses boxing as a tool to help survivors of domestic abuse improve their wellbeing (Fight Forward). 

This Privacy Notice explains how Fight Forward collects, uses and discloses your personal data, and your rights in relation to the personal data that Fight Forward holds. 

Fight Forward may change this Privacy Notice from time to time. However, any major changes will be notified directly to individuals wherever practicable. This Privacy Notice is effective from October 2025 when it was last updated. 

Data controller

Fight Forward is the data controller of your personal data and is subject to the UK version of the General Data Protection Regulation (the UK GDPR) and the UK Data Protection Act 2018 (the DPA), as well as the Privacy and Electronic Communications (EC Directive) Regulations 2003. 

In this Privacy Notice, us, we and our all refer to Fight Forward. 

How we collect your data

We may collect your personal data in a number of ways, for example: 

• When you complete and send us an application for Fight Forward membership, or complete any other forms (such as health and safety assessments) prior to attending a session; 

• When you communicate with us by post, telephone, email or other forms of electronic communication; 

• When you attend one of our events; 

• When you complete our surveys and questionnaires; 

• From our gym instructors in respect to your participation in our programme; 

• From third party partners such as our online payment provider who will inform us when you have paid for our services. 

The categories of the data we collect

We may collect the following categories of personal data about you: 

• Your name, date of birth, occupation and contact information (including emergency contact information) such as address, email address and telephone number (and, on an ongoing basis, any change of address details); 

• Relevant information relating to whether you satisfy the requirements to participate in our program or qualify for grant funding, which may include information on domestic abuse that you have suffered and your financial situation; 

• Medical and exercise history to enable us to determine that you can safely participate in our boxing and gym sessions, or which will allow us to assist you with obtaining appropriate support;

• A record of your Fight Forward membership and information concerning your engagement with Fight Forward, including records of communications between you and us and your attendance at Fight Forward events and sessions; 

• Your opinion and feedback in relation to any Fight Forward surveys or questionnaires that you complete, such as feedback on our events; 

• Payment information from third party payment partners; 

• Information concerning any donations including the amount given and the identity of the donor.

The basis for processing your data, how we use that data and with whom we share it

1. Where we have a contractual relationship with you 

• We may process your personal data because it is necessary for the performance of a contract to deliver the membership services you have engaged us for, including under the terms of your Fight Forward membership, or in order to take steps at your request prior to entering into a contract. In this respect we use your personal data for the following: 

• To correspond with you about membership services, including Fight Forward membership subscriptions and event details, that you have requested from us; 

• To maintain internal records of Fight Forward membership, and enquiries about membership; 

• If you are a Fight Forward member, to send you expected membership benefits and newsletters, and keep you informed with updates relevant to your Fight Forward membership. This will include forthcoming events and news we consider relevant to members or other recipients, and administration or renewal of your membership. 

• In this respect, we may also provide your personal data to the following (but only for purposes connected with our fulfilling contracts with you): 

• Third party service providers who we may engage to assist in delivering membership services to you: for example, venues, event organisers, caterers, speakers and instructors; 

• Technology platform or service providers which we may use to host Fight Forward membership data and organise the member databases; 

• Professionals who assist us in putting together, printing and delivering the Fight Forward newsletter; and our IT support and data storage provider(s). 

2. Legitimate interests and public interests 

We may process your personal data because it is necessary for our or a third party's legitimate interests. This will always be weighed against your rights, interests and expectations. Examples of where we process personal data in accordance with our legitimate interests include: 

• To correspond with you about your welfare, where appropriate, and to provide support to you in relation to your welfare and any particular disability or medical condition that you may have; 

• Processing enquiries, complaints and analysing our Fight Forward membership services; 

• Researching potential members and ensuring that criteria for our programmes and grant funding are satisfied; and 

• Marketing our membership benefits, services and events by post, telephone and electronic mail – except where we provide material directly to Fight Forward members or others under contract, or in situations where it is required or appropriate to seek your specific consent. 

3. Legal obligations 

We may also process your personal data for our compliance with our legal obligations. In this respect, we may use your personal data to comply with subject access requests of others, tax legislation, safeguarding requirements, for the prevention and detection of crime, and in order to assist the police and other competent authorities with their investigations. 

4. Consent 

In some circumstances Fight Forward may seek your specific consent to process your personal data: for example, if we wish to use your name, likeness or an attributed quote in our newsletter, on our website or in marketing materials. 

Fight Forward members primarily receive communications as part of their membership which, in accordance with your membership rights, may include information about Fight Forward's membership benefits, services and events. 

If you have given your consent and you wish to withdraw it, please contact us using the contact details below. Please note that where our processing of your personal data relies on your consent and you then withdraw that consent, we may not be able to provide some aspects of our membership services to you. Equally, where our processing of your personal data does not rely on your consent, we may not be able to fulfil your request (please see “Your rights” section below). 

5. Use of medical information 

Our lawful basis for processing health data in respect to your participation in our programmes is that it is necessary for the performance of our legal duty in connection to the potential exercise or defence of legal claims. 

We will occasionally seek consent when processing medical information concerning domestic abuse, where this is required to assess eligibility for our programmes and grant funding, or to assist you with receiving welfare support. 

At times the processing of personal data concerning your health may be necessary for substantial public interest purposes (including providing welfare support), or to protect your vital interests (such as your immediate safety) and it may not be appropriate to seek your consent in such circumstances. 

Retention of your data

We may retain your personal data only for so long as is necessary to deliver our membership services to you, and to protect our legal interests (for example where required by relevant authorities, or for a reasonable legal limitation period after we have ceased providing services to you) or as otherwise stated to you when your data is collected. 

We will aim to review our membership database regularly and delete any information we consider no longer relevant. 

Your rights

Under the UK GDPR and the DPA, you have the following rights: 

• To be informed what personal data we hold about you and/or to obtain access to it (i.e. by receiving a copy of it in a permanent form); 

• To require us to correct the personal data we hold about you if it is inaccurate;

• To request that we erase your personal data in certain circumstances; 

• To request that we restrict our data processing activities in certain circumstances; 

• To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller; 

• To object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights; 

• To make a complaint to us or the ICO if you do not believe we have processed your personal data in accordance with applicable data protection law (please note that the ICO encourages individuals to first try and resolve their complaint with the data controller); and 

• where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal. 

Please note that the above rights are not absolute, and we may be entitled or required to refuse requests where exceptions apply: for example if we have reason to believe the personal data we hold is accurate or we can show our processing is necessary for a lawful purpose set out in this Privacy Notice. 

You can find out more about your rights under data protection legislation at ico.org.uk.